Telehealth and Digital Inclusion in Indonesia

This study is part of the work undertaken by the Digital Access Programme (DAP) which is a UK Government partnership between Foreign, Commonwealth and Development Office (FCDO) and the Department for Digital, Culture, Media & Sport (DCMS). The programme is aimed to support inclusive, affordable, but also safe digital access for underserved communities to increase the basis of digital tech economy for opening skilled jobs and opportunities for local government. The Programme aims to promote the development, validation, and roll-out of innovative and inclusive models of basic connectivity, digital skills, locally relevant digital content and services for underserved communities. These priorities have become particularly relevant with the spread of the Covid-19 pandemic, which has highlighted the widening digital divide in Indonesia. Addressing this challenge is an urgent policy priority for the Government of Indonesia, and this study contributes findings in the area of telehealth and digital inclusion.


The five broad findings of the report are explained in the executive summary, while the full report provides more detail on the study.

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