Myles Ritchie on the role of regulation in driving quality of health services

In this seminar, Myles Ritchie speaks about the role of regulation in driving quality.  He looks at regulation within the context of a range of other quality improvement methodologies, to show that regulatory intervention is just one part of quality improvement.  Regulation will not necessarily lift the quality of care but it can create the environment for minimum standards to be set. For quality to improve, one would need to use a combination of approaches. The seminar was delivered at an event titled ‘Achieving coverage with quality’ that was organised by Mott MacDonald for the Department for International Development (DFID) and London School of Hygiene and Tropical Medicine (LSHTM).

The following video gives a brief introduction to the topic.

The full seminar can be viewed in the video below.

The presentation given by Myles can be downloaded here as a PDF.

An MP3 of the seminar can be downloaded here. To save the MP3 to your computer, right click on the link, then select ‘Save…’. Alternatively, the seminar audio can be streamed below.


Myles Ritchie is a senior technical lead on the DFID-funded ‘Strengthening South Africa’s Revitalised Response to HIV and Health (SARRAH)‘ programme. Myles has provided intensive technical assistance to the National Department of Health (NDoH) in supporting the legislative mandate and the institutional arrangements for the establishment of an Office of Health Standards Compliance (OHSC) as a prerequisite for National Health Insurance (NHI) in South Africa. Myles also manages the mHealth portfolio of projects of the SARRAH programme as well as an EU funded subcomponent looking at different GP contracting modalities in South-Africa.

Other speakers

Other speakers at the ‘Achieving coverage with quality’ seminar were:

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